Emergencies do not respect office hours. That’s why the MAN Diesel Group makes sure that service and support are available globally 24 hours a day, 365 days a year - secured by highly qualified and experienced specialists and vital spare parts whenever and wherever they are needed.
24-hour hotline number:
+49 1801 15 15 15
Central Contacts
MAN Diesel SE
MAN Diesel | PrimeServ Augsburg
(Central spare part depot for Diesel engines of MAN design)
86224 Augsburg, Germany
Phone: +49 821 322 1799 (spare parts) (24hrs)
+49 821 322 1499 (technical service) (24hrs)
Telefax: +49 821 322 3574 (spare parts)
+49 821 322 3838 (technical service)
E-mail: primeserv-aug@mandiesel.com
Turbocharger Service
Phone: +49 821 322 4010 (axial) (24hrs)
+49 821 322 4020 (radial) (24hrs)
+49 821 322 4030 (commercial) (24hrs)
Telefax: +49 821 322 3998
E-mail: primeserv-tc-commercial@mandiesel.com
primeserv-tc-technical@mandiesel.com
primeserv-tc-retrofit@mandiesel.com
MAN Diesel
MAN Diesel | PrimeServ Copenhagen
(Central stock for 2-stroke spare parts of B&W design)
Teglholmsgade 41
2450 Copenhagen SV, Denmark
Phone: +45 3385 1100
Telefax: +45 3385 1049
E-mail: primeserv-cph@mandiesel.com
Emergency phone – after office hours:
Spare parts: +45 4019 3501
Technical service: +45 2048 9440
MAN Diesel
MAN Diesel | PrimeServ Frederikshavn
(Central stock for 4-stroke spare parts of B&W and Alpha Diesel design)
Niels Juels Vej 15
9900 Frederikshavn, Denmark
Phone: +45 9620 4100
Telefax: +45 9620 4040
E-mail: primeserv-frh@mandiesel.com
After office hours: +45 2040 6059
MAN Diesel
MAN Diesel | PrimeServ Holeby
(Holeby GenSets and Power Plant)
Østervej 2
4960 Holeby, Denmark
Phone: +45 5469 3100
After office hours: +45 4014 4045
Telefax: +45 5469 3031
E-mail: primeserv-hol@mandiesel.com
MAN Diesel Limited
MAN Diesel | PrimeServ (Headoffice U.K.)
Stockport Business Unit
Bramhall Moor Lane
Hazel Grove, Stockport
Cheshire SK7 5AQ, U.K.
Phone: +44 161 483 1000
24 Hour Helpline: +44 7801 774 616
Telefax: +44 161 426 4606 (Spares),/ 426 4607 (Service)
(coordinating Mirrlees Blackstone and Ruston)
Stamford Business Unit
Guash Way Ind. Estate
Ryhall Road
Stamford, Lincolnshire PE9 1XP, U.K.
24 Hour Helpline: +44 1780 764 641
Telefax: +44 1780 756 694
(coordinating Blackstone)
Colchester Business Unit
Hythe Hill
Colchester, Essex CO1 2HW, U.K.
24 Hour Helpline: +44 1206 795 151
Telefax: +44 1206 794 325
(coordinating Paxman)